Partner Relationship Management Multimedia

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Information Lifecycle Governance Dialoginar sponsored by IBM WEBCAST: Soak up valuable Information Lifecycle Governance insights from Randolph Kahn and Frank McGovern. Posted: 23 May 2011 \| Premiered: May 23, 2011 TOPICS: Application Integration \| Application Life-Cycle Management \| Business Management \| Business Process Automation \| Business Process Management \| Data Governance

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management sponsored by KANA WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. Posted: 22 Jun 2012 \| Premiered: Jun 22, 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Customer Service \| Knowledge Management

Become a Social Business: Tap Into Social Data Insights sponsored by IBM WEBCAST: Access the following webcast to uncover what you need to know to become a successful social business. Learn about the tools and techniques and how to properly use them to turn social data into the actionable insights you need to be competitive. Posted: 09 Jan 2014 \| Premiered: Jan 9, 2014 TOPICS: Business Intelligence \| Content Analytics \| Content Management \| CRM \| CRM Analytics \| Data Analytics

Why Business Analysis is Essential for Agile success sponsored by IBM WEBCAST: There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects. Posted: 06 Nov 2013 \| Premiered: Dec 31, 2012 TOPICS: Agile Manufacturing \| Business Management \| Business Metrics \| Business Performance Management \| Business Processes \| Project Management

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Analytics that drive high impact customer-focused enterprises sponsored by IBM WEBCAST: Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise. Posted: 13 Dec 2013 \| Premiered: Dec 13, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Content Analytics \| CRM \| CRM Analytics \| CRM Analytics Software \| Data Analytics

Microsoft Dynamics CRM Trial Page sponsored by Microsoft SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. Posted: 24 Oct 2011 \| Premiered: 24 Oct 2011 TOPICS: Cloud CRM \| CRM \| CRM Hosting \| CRM Services \| CRM Software \| Customer Service \| Marketing

TOPS-HP Video Case Study: IT Infrastructure Migration sponsored by Hewlett-Packard Enterprise WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2010 TOPICS: Business Integration \| Business Integration Software \| Business Management \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Systems \| Mergers and Acquisitions

Dynamic Business Processes Podcast Series: Tips for Thriving in Today’s Economy with BPM sponsored by IBM PODCAST: Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail. Posted: 15 Oct 2009 \| Premiered: Oct 15, 2009 TOPICS: Business Intelligence \| Business Management \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| Business Systems \| SOA

SAP Real-Time Analytics sponsored by SAP America, Inc. WEBCAST: In this video, see real-time mobile analytics in action and never be out of reach again. See how mobile analytics can help improve productivity across your business. Posted: 11 Oct 2011 \| Premiered: Oct 11, 2011 TOPICS: CRM \| Data Analytics \| Mobile CRM \| Mobile Device Management \| SAP (Product)