e-Service White Papers

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e-Service White Papers (View All Report Types)

Leverage Security Intelligence for Retail sponsored by IBM WHITE PAPER: This informative solution brief highlights the challenges and potential solutions that can be implemented to help embrace mobile customers, protect payment and personal data and deliver a secure shopping experience. Posted: 06 Mar 2014 \| Published: 31 Oct 2013 TOPICS: Customer Service \| Cybersecurity \| Data Loss Prevention (DLP) \| Data Security \| Fraud Protection \| Internal Threats \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Risk Assessment \| Security Threats \| Vulnerability Management

Improve Output Document Management Performance with Best Suited Architectures sponsored by Symtrax Corporation WHITE PAPER: Output Management empowers IT and business users to achieve operational efficiency with reports generated by ERP systems. The system needs to be flexible and scalable enough to cope with the increasing volume of a growing business. This white paper discusses factors influencing output management solution implementations. Posted: 13 Nov 2013 \| Published: 30 Apr 2012 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| ERP

OpenText Web Experience Management sponsored by OpenText WHITE PAPER: Web experience management is essential to the success of a business. View this resource to learn how you can leverage the principles of response design to deliver compelling and adaptive experiences across touch points in the global enterprise. Posted: 26 Aug 2013 \| Published: 26 Aug 2013 TOPICS: Customer Service \| Customer Service Best Practices \| Customer Support Software \| Web 2.0 \| Web Content Management

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Optimize the business value of your SAP implementation sponsored by IBM WHITE PAPER: Most SAP processes today are non-differentiating. To outpace competition, you must differentiate through process innovation. Access this white paper today to learn more about how to enhance the visibility and agility of SAP processes using innovative BPM software and, in turn, optimize the business value of your SAP implementation. Posted: 13 Nov 2013 \| Published: 31 Jan 2013 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| ERP \| ERP Software

Improve Your Web Infrastructure with Red Hat Enterprise Linux sponsored by Red Hat WHITE PAPER: In this white paper, you will discover how to power your web infrastructure with open source software solutions. Inside, learn how to fulfill business requirements for a more reliable and scalable web infrastructure. Posted: 10 Dec 2013 \| Published: 10 Dec 2013 TOPICS: Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Processes \| Open Source \| Web Applications Architectures \| Web Applications Management \| Web Development

Intel Distribution of Apache Hadoop: A Dell Partner for Dell/Hadoop sponsored by Dell, Inc. and Intel® WHITE PAPER: This brief resource introduces an open source software platform that includes Hadoop components for distributed processing and big data management. Posted: 21 Jan 2014 \| Published: 31 Dec 2013 TOPICS: Analytic Applications Software \| Apache \| Business Intelligence \| Business Process Management \| Business Processes \| Content Analytics \| Content Management \| Content Management Software \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Information Management \| Open Source Software

The Adobe EchoSign advantage for financial services sponsored by Adobe EchoSign WHITE PAPER: E-signatures offer financial institutions sustainable competitive advantages while meeting high industry standards. Access this white paper to learn more. Posted: 23 Feb 2015 \| Published: 23 Feb 2015 TOPICS: Compliance (Finance) \| Compliance Best Practices \| Compliance Software \| Customer Service

How Are DDoS Attacks Evolving? sponsored by Neustar® WHITE PAPER: This resource highlights the top 8 changes in distributed denial of service (DDoS) attacks that most organizations aren't ready to defend against. Posted: 05 May 2014 \| Published: 05 May 2014 TOPICS: Customer Service \| Cybersecurity \| Denial of Service Attacks \| Hackers \| Malware \| Network Security \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Managers \| Security Systems \| Security Threats

The Adobe EchoSign advantage for media and entertainment sponsored by Adobe EchoSign WHITE PAPER: Access this white paper for information about e-signatures in the media sector. Posted: 23 Feb 2015 \| Published: 23 Feb 2015 TOPICS: Compliance Best Practices \| Customer Interaction Services \| Customer Service \| Customer Service Best Practices