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Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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In this white paper, you will gain insight into increasingly dynamic environments that require infrastructure integration that demands a high level of expertise – relinquishing IT professionals from their DIY mentality to implementing ICPs for optimal efficiency. Read now to learn more.
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SOA is distributed by nature and enterprise SOA initiatives require a level of governance to succeed long-term. Read this white paper and learn how Artix Registry/Repository effectively addresses the challenges of deploying and managing a distribut...
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To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
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Check out this white paper to learn more about the new approach to information security, protection on demand, which simplifies security and produces cost savings.
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Security is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy.
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If potential risks to a SOA implementation are not identified during the planning process, they can be difficult to mitigate during the implementation. Read this paper to learn how an awareness of these risks can help ensure a successful adoption.
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The question is no longer if your healthcare practice will make the transition to EHR, but when. Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum. This white paper presents strategies for avoiding common EHR implementation problems.
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This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.