PSA Software White Papers

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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Request and Task Management: Stop Wasting 45% of Your Day
sponsored by AtTask
WHITE PAPER: Accesst this featured white paper to find 3 common barriers to workplace productivity, and the essential solutions to resolving them. Read on to see how you can realign your project management methodology and increase productivity while reducing wasted time.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

AtTask

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises
sponsored by NetSuite
WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
Posted: 14 Feb 2014 | Published: 28 Feb 2013

NetSuite

Project Portfolio Management in the Public Sector: Benefits, Challenges, Best Practices and Gotchas
sponsored by Oracle Corporation
WHITE PAPER: As federal government programs have dramatically increased in number and complexity, more agencies have turned to project portfolio management (PPM). This helpful white paper provides an overview of the key things federal agency officials need to know about PPM, as well as best practices to follow and pitfalls to avoid with PPM implementation.
Posted: 13 Nov 2013 | Published: 13 Nov 2013

Oracle Corporation

Better Decisions, No More Bottlenecks: 5 Metrics for Cross-Lifecycle Software Testing
sponsored by Tasktop
WHITE PAPER: This paper explores how leveraging data from disparate systems will give software testing teams the unique opportunity to become the hub of organizational quality. Uncover 5 best practices that will help expose critical issues, enable Agile development, create a more holistic view of the software development lifecycle, and more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

Tasktop

Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

IBM FlashSystem 900: Value at the Core
sponsored by IBM
WHITE PAPER: Access this white paper to learn how flash storage can boost storage performance and speed up processing times. Read on to learn about the technology behind a new flash storage system.
Posted: 02 Apr 2015 | Published: 02 Apr 2015

IBM

Protect People, Processes, and Technology From Web Application Threats
sponsored by IBM
WHITE PAPER: This resource discusses the security challenges created by web applications and offers insight and advice to help you address these issues.
Posted: 05 Mar 2014 | Published: 30 Nov 2013

IBM