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An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
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Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
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This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
