Operator and Directory Assistance Services White Papers

(View All Report Types)
Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority
sponsored by IBM
WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.
Posted: 18 Jun 2010 | Published: 18 Feb 2009

IBM

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 31 Jul 2012 | Published: 29 Feb 2012

IBM

Plantronics UC Toolkit Deployment FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives
sponsored by ISACA
WHITE PAPER: This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
Posted: 10 Feb 2010 | Published: 01 Dec 2009

ISACA

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace Technology
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace Technology

Citrix Mobile Solutions Bundle - Product Overview
sponsored by Citrix Systems, Inc.
WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
Posted: 14 Jun 2013 | Published: 06 Jun 2013

Citrix Systems, Inc.

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security
sponsored by Tripwire, Inc.
WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
Posted: 26 Sep 2012 | Published: 26 Sep 2012

Tripwire, Inc.

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012

SERENA Software, Inc.