Municipal Government White Papers

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Municipal Government White Papers (View All Report Types)

Better Healthcare Starts with Better Information sponsored by DellEMC and Intel® WHITE PAPER: This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care. Posted: 20 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Health Care Compliance \| Health Care Industry \| Medical Practice Management \| Medical Records Management

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Advanced Case Management for Smarter Government sponsored by IBM WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. Posted: 20 Aug 2010 \| Published: 20 Aug 2010 TOPICS: Business Process Management \| Business Processes \| Collaboration \| Customer Satisfaction \| Customer Service \| Governments \| Management Service Providers \| Risk Management

HIPAA Violations Incur Multi-Million Dollar Penalties sponsored by Absolute WHITE PAPER: In this resource, read about some recent HIPAA breaches that cost the violating parties significant penalties and learn about the measures that can be put in place to help maintain compliance. Posted: 21 Jan 2014 \| Published: 15 Jan 2013 TOPICS: Compliance (Systems Operations) \| Encryption Standards \| Governments \| Health Care Compliance \| Health Care Industry \| Health Care Security \| HIPAA \| Security Audits \| Security Management

Building an ESB without Limits sponsored by IBM Software Group WHITE PAPER: This white paper dives deeper into the area, to answer why you need one in an SOA, and what the ESB will do for you. Posted: 05 Dec 2007 \| Published: 01 May 2007 TOPICS: Business Environment \| ESB \| IBM WebSphere \| IT Infrastructure \| SOA

Lower business risk and increase IT productivity with a managed file transfer solution for SOA sponsored by IBM WHITE PAPER: This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability. Posted: 30 Sep 2010 \| Published: 30 Sep 2010 TOPICS: Business Architectures \| Business Environment \| Business Intelligence \| Business Management \| Business Service Management \| File Transfer Protocols \| SOA Governance

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness sponsored by IBM WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates. Posted: 12 May 2014 \| Published: 31 Jan 2014 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Data Analytics \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hardware \| Network Security \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Software Asset Management \| Vulnerability Management

Paths to Success: Three Ways to Innovate Your Business Model sponsored by IBM Line of Business WHITE PAPER: In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study. Posted: 29 Nov 2007 \| Published: 01 Jun 2007 TOPICS: Business Environment \| Business Models

How to Transform Your Business - A Strategic Roadmap for Delivering Value sponsored by SAP America, Inc. WHITE PAPER: Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Business Architectures \| Business Consulting Services \| Business Intelligence \| Business of Information Technology \| Business Performance Management \| Business Process Management

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments