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This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
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This resource evaluates the adoption of enterprise-wide, production-ready big data tools using market data from Forrester Research and a custom study from CenturyLink Technology Solutions.
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This resource introduces an advanced analytics tool designed with the midsize business in mind – allowing you to affordably get the answers you need with the data you have. Read on to learn more.
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This paper outlines the results of a survey conducted amongst more than 1,100 executives across nine industries in 64 countries on their ability to capture data, share insights and take actions based on what they learn. Read this now to discover how other companies are harnessing and handling their data and learn how you can follow a similar path.
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Access this resource today to learn how analytics can support the use of Big Data in business decision-making and lead to better business outcomes. Inside, find out how you can extract Big Data insights, uncover the challenges of Big Data analytics, and more.
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This valuable resource compares the costs, benefits, and risks of two different enterprise big data deployments, providing the insight you need to drive big data success.
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This brief resource examines the business impact of big data, and explores how a next-generation analytics platform helps reduce costs and fuel smarter decision-making.
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This paper offers an overview of Oracle Data Mining, detailing how you can build predictive models to better target customers, develop detailed customer profiles and detect and prevent fraud. Read on and learn how this data mining tool eliminates data extraction and movement, delivers the lowest TCO compared to traditional vendors and more.
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This resource explores the limitations and challenges of existing data warehousing tools, and introduces a data warehouse strategy that can help you accelerate analytics and drive business success.
