Computer Telephone Integration White Papers

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Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

The Total Economic Impact Of Slack For Technical Teams
sponsored by Slack
WHITE PAPER: Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.
Posted: 08 Feb 2021 | Published: 23 Oct 2020

TOPICS:  IT Management
Slack

Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
WHITE PAPER: Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

TOPICS:  IT Management
ServiceNow

100+ Million Cameras – AI and Video are Changing the Edge
sponsored by Western Digital
WHITE PAPER: Learn how the drastic increase in network cameras and use of AI is causing organizations to rethink their edge architectures.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

See How Datacenter Managers Can Reduce Their Environmental Impact
sponsored by Supermicro
WHITE PAPER: To learn how CxOs and IT managers are working towards greener data centers, and how your company can lessen its impact on the environment, download this free report. Inside you'll learn how data centers impact the environment, how to select low-impact servers and equipment, how to plan for End-of-Life (EOL) of older servers, and more.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

Ponemon - Costs and Consequences of Gaps in Vulnerability Response
sponsored by ServiceNow
WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
Posted: 08 Feb 2021 | Published: 06 Aug 2020

ServiceNow

The Business Value of Running Applications on VMware Cloud on AWSin VMware Hybrid Cloud Environments
sponsored by VMware
WHITE PAPER: Discover how VMware customers were able to achieve strong business value and cost reductions.
Posted: 16 Apr 2021 | Published: 16 Apr 2021

TOPICS:  IT Management
VMware

Best Practices on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Find out the best practices on Alibaba Cloud from some of the industry leaders and learn the benefits they saw from implementing Alibaba Cloud.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud

Take Control of Diverse and Rapidly Evolving Enterprise Risks
sponsored by ServiceNow and NewRocket
WHITE PAPER: ServiceNow® works with organizations around the world to help them effectively manage enterprise risk and compliance. This paper identifies three key pillars for success that allow those organizations to respond proactively and consistently to the full spectrum of risks they face.
Posted: 11 Jan 2023 | Published: 11 Jan 2023

TOPICS:  IT Management
ServiceNow and NewRocket

OpenFlex™ Delivers Composability to Oracle® Database Environments
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how running your Oracle database environment on a highly reliable, ultra-high-performance OpenFlex storage solution, your business can gain and keep its competitive edge.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital