RESEARCH CONTENT:
This infographic from a survey of nearly 9,000 IT leaders in 90 countries shows how CIOs are managing change, prioritising innovation and digital technology, and reporting greater job satisfaction.
EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
DATA SHEET:
Read this data sheet for an explanation of how the Oracle Scorecard and Strategy Management solution enables organizations to provide a framework that organizes strategic thinking and performance management.
EGUIDE:
Data grants insight into your talent's performance, but how can you use data from across the company to determine how an individual employee's performance assists in reaching your goals?
EGUIDE:
Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
WEBCAST:
This webcast explores how WebSphere and IBM Rational work together to help businesses achieve strategic objectives with reduced risk and cost and also for translating business vision and strategy into architectural change.
Posted: 16 Jun 2010 | Premiered: Jun 24, 2010, 12:00 EDT (16:00 GMT)
WHITE PAPER:
Access this white paper to learn about a storage management approach to effectively manage storage systems and drive business forward. Read now to discover more.
EBOOK:
IT Governance solutions enable CXOs to align their business strategy with their IT strategy. However,in order for these solutions to realize their maximum impact, they require business stakeholders to be engaged in the transformation process.
WHITE PAPER:
Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
